Let’s talk about immigration law!
So to start, and anecdotally, I have a friend in law school who recently immigrated to Canada. They had a very frustrating time doing so, mostly because of the incredible amounts of bureaucracy and delay involved. Most specifically, he missed a single signature on a single page, sent in the forms, and waited 6 months for a response. The response he finally got was “here’s all your stuff back, sign that 1 missing signature and then send it back in” which is frustrating, but reasonable. So he did that.
You would think the 6-month delay would have to do with postage on both ends, but no! He had to wait another 2 months before finally getting confirmation that they had the forms and had processed them.
He had to wait 8 months for a set of forms to be accepted and recognized! This kind of delay seems insane, and ridiculous. Maybe you can blame it on the bureaucracy. Maybe you can blame it on my friend missing the one signature. Wherever you place the blame, wouldn’t it be nice if you had someone to work through this material with you? Or more likely than not, a program that could keep the immigration process in check and let you know what’s going on with updates?
Enter BridgeUS. This is a startup based in the USA (though I think would likely be very successful in Canada), out of San Francisco, and which seeks to simplify the immigration process, either through an attorney, or on your own.
A screenshot of BridgeUS program at work!
BridgeUS has created an application that will walk you through the immigration process, start to finish, with the required forms, checklists, and all of the information you need to ensure that you complete your immigration as quickly as possible, and as easily as possible. The client-facing side is a Do-It-Yourself system, where you simply follow the guide. The application has surveys and methods to gather your information that aren’t simply you filling in blank spots on forms, which is a nice touch as well.
The lawyer facing side is also interesting, because it focuses on project management and tracking of the process. It works on a checklist process, focusing the lawyer on what needs to be done next, and (I assume) through your own input, directs you through the checklists and keeps you up to date on the file, so that even if you walk away from the file and come back to it later, then you can quickly see what you had on the go, and what needs your attention.
I really like BridgeUS. I think this is the kind of tool that governments should necessarily provide, to make the immigration process more transparent, rather than wrapped up in so much bureaucratic red tape that you don’t even know what to do.
Further, I think BridgeUS takes Susskind’s advice, and focuses on incorporating project management into the legal profession, 
which Susskind thinks will be a career specialty unto itself in the future. Good future-proofing, adaptation of a new skill set to force the lawyer to adapt, and both client and lawyer facing.
Good job BridgeUS! Keep up the work! I can’t wait to see your Canadian equivalent eventually pop up!
“Ars, Lex Iuvenesque Inventores: hinc Futurum”
Great post! One of the LawHack projects last year was a similar system for streamlining family immigration sponsorships. An interesting point that came up when the project was presented was the problem of institutional intertia. Basically Citizenship and Immigration Canada does not have much impetus to process applications more quickly or efficiently because it doesn’t really benefit them if more immigrants get in – in fact, politically there could even be a disadvantage to improving the process. The “clients” – applicants – don’t have much leverage here to bring about improvements in the process. One way to bypass the institutional block – the approach that our LawHack group went with – is to make the application tool a self-help type of tool, assisting applicants with getting an application together that meets all the requirements so that when it’s submitted it is less likely to be bumped for some minor omission or mistake. It doesn’t actually help improve the processing times (since that’s entirely in the hands of Citizenship and Immigration) but it does address some of the frustration and difficulty of preparing an application.
You nailed it when you said “I think this is the kind of tool that governments should necessarily provide, to make the immigration process more transparent, rather than wrapped up in so much bureaucratic red tape that you don’t even know what to do.” I absolutely agree with this. The immigration process must be so overwhelming and so much hinges on it. A product like this saves time, money, and eases the process for those trying to immigrate. I would argue that the government should have products like this in many more areas as well. It would benefit the government as well: less wasted money and resources. Hopefully the government catches on to these products and uses them so that everyone can benefit.